fd88 is committed to protecting the privacy of every player on our platform. This Privacy Policy explains what personal data we collect, why we collect it, how it is used, who it may be shared with, and what rights you hold over your information.
These six principles define how fd88 approaches the collection and handling of your personal data. Full legal details follow in the sections below.
fd88 collects only the personal data that is strictly necessary to provide our services, verify your identity, process payments, and comply with our obligations. We do not collect data for its own sake.
Data collected for one purpose will not be repurposed for unrelated activities without your explicit consent. Your registration data is used to run your account, not to build advertising profiles for third parties.
All personal data stored by fd88 is protected using industry-standard SSL encryption, access controls, and regular security audits. Payment data is handled exclusively through certified payment processors.
You have the right to access, correct, and request deletion of your personal data at any time. Submit requests to [email protected] and we will respond within 14 business days.
fd88 does not sell your personal data. Data is shared with third parties only where necessary for service delivery — such as payment processors, identity verification providers, and game studios.
fd88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account data is deleted or anonymised within 90 days of verified account closure.
fd88 is an online casino and sports betting platform operated at fd88.cam, serving players in Bangladesh and the surrounding region. References in this Privacy Policy to "fd88", "we", "us", or "our" refer to the operator of the fd88 platform.
This Privacy Policy applies to all personal data collected through the fd88 website at fd88.cam, including all games, betting markets, promotional pages, customer support channels, and any other digital services operated under the fd88 brand.
If you have questions about this Privacy Policy or wish to exercise any of your data rights, you may contact our Data Support team at [email protected] (plain text — not a clickable link) with the subject line "Privacy Request".
fd88 collects personal data through several channels: directly from you when you register, deposit, or contact support; automatically when you browse the platform; and from third parties such as payment providers and identity verification services. The categories of data we collect include:
fd88 uses the personal data we collect for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Creating and managing your Account | Registration & Identity Data |
| Processing deposits, withdrawals, and wager settlements in BDT (৳) | Financial Data, Identity Data |
| Verifying your identity and age (18+ compliance) | Identity Data, Financial Data |
| Preventing fraud, money laundering, and multi-accounting | Technical Data, Identity Data, Financial Data |
| Providing customer support and resolving disputes | Communications Data, Identity Data, Financial Data |
| Delivering personalised promotions (where opted in) | Usage Data, Communications Data |
| Responsible gaming monitoring and intervention | Usage Data, Financial Data |
| Platform analytics and performance improvement | Technical & Usage Data (aggregated/anonymised) |
| Compliance with applicable legal and regulatory obligations | All categories as required |
fd88 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
5.1 fd88 does not sell, rent, or trade your personal data to third parties for their own commercial purposes under any circumstances.
5.2 We may share your personal data with the following categories of third parties, strictly to the extent necessary for service delivery:
5.3 All third-party data processors engaged by fd88 are bound by written data processing agreements that require them to process personal data only on fd88's documented instructions, maintain appropriate security measures, and not sub-process data without prior authorisation.
6.1 fd88 uses cookies and similar tracking technologies (including local storage objects and session tokens) to operate the platform, improve your experience, and gather analytics data. The categories of cookies we use include:
6.2 You may manage cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies may impair platform functionality including the ability to log in, deposit, or play games.
7.1 fd88 retains your personal data for as long as your Account is active and for a defined period thereafter, as summarised below:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration and identity data | Duration of Account + 5 years post-closure | Legal and anti-money laundering obligations |
| Financial transaction records | 7 years from transaction date | Financial record-keeping requirements |
| KYC / identity verification documents | 5 years from Account closure | Regulatory compliance |
| Customer support communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Technical and usage logs | 13 months on a rolling basis | Security monitoring and analytics |
| Marketing consent records | Until consent is withdrawn + 1 year | Evidence of lawful marketing basis |
7.2 Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data (which can no longer identify any individual) may be retained for longer periods for statistical and analytical purposes.
8.1 fd88 implements a layered approach to data security, combining technical, organisational, and procedural controls to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our measures include:
8.2 While fd88 takes all reasonable precautions, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own Account credentials. If you suspect unauthorised access to your Account, contact [email protected] immediately.
9.1 Subject to applicable law, you have the following rights in relation to your personal data held by fd88:
9.2 To exercise any of the above rights, submit a written request to [email protected] with the subject line "Data Rights Request", including your full name, Account username, and a description of the right you wish to exercise. fd88 will acknowledge receipt within 2 business days and provide a full response within 14 business days. Complex requests may require up to 30 business days; you will be notified if an extension is needed.
10.1 Access to the fd88 platform is strictly prohibited for individuals under the age of 18. During registration, all players are required to confirm they are 18 or over, and identity verification procedures are in place to enforce this requirement.
10.2 If fd88 becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data, close the associated Account, and return any deposits held. Any winnings derived from underage gambling activity will be forfeited.
10.3 If you are a parent or guardian and believe your child may have registered on fd88 without authorisation, please contact us immediately at [email protected] with the subject line "Underage Account Report".
11.1 fd88 may send you promotional communications about new games, seasonal bonuses (such as Eid, BPL, IPL, and Pohela Boishakh offers), and platform updates, but only if you have explicitly opted in to receive such communications during registration or via your Account settings.
11.2 You may opt out of marketing communications at any time by:
11.3 Opting out of marketing communications does not affect the delivery of transactional messages such as deposit confirmations, withdrawal notifications, and security alerts. These operational messages are sent as part of the service and cannot be disabled while your Account remains active.
11.4 fd88 does not share your contact details with third-party advertisers for their own marketing purposes.
12.1 Some of the third-party service providers engaged by fd88 — including game studio partners and infrastructure providers — may process personal data outside of Bangladesh. Where such international transfers occur, fd88 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to, or greater than, the standard applied within Bangladesh.
12.2 Safeguards for international transfers may include: contractual data protection clauses binding the recipient to fd88's data protection standards; transfers to recipients in jurisdictions that provide an adequate level of data protection as assessed by competent authorities; or other legally recognised transfer mechanisms.
12.3 For information about the specific safeguards applied to any particular international transfer of your personal data, contact [email protected].
13.1 fd88 reserves the right to update or amend this Privacy Policy at any time. The current version, including its effective date, is always available at fd88.cam/privacy-policy.
13.2 Where changes are material — for example, a change in the categories of data we collect or the third parties with whom data is shared — fd88 will notify registered players by email or via an in-platform notification at least 7 days before the amended policy takes effect.
13.3 Minor updates (such as typographical corrections, clarifications, or updates to contact information) take effect immediately upon publication. Your continued use of the fd88 platform following publication of any amended Privacy Policy constitutes your acceptance of the changes.
14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the fd88 Data Support team using the details below:
14.2 fd88 is committed to resolving all privacy-related concerns promptly and transparently. If you are not satisfied with our response to a data rights request or a privacy complaint, you may seek further recourse through applicable legal channels in your jurisdiction.
Our support team is available 24/7 to help with privacy requests, account queries, and responsible gaming tools.